Shop from the safety of your own home with our
Loom Loft virtual appointments
No, this is a one way video call, you can see us but we won’t see you
Only if you want to. If you decide to buy a product we’ll need to take some details to process your order.
This service is available for you to talk to someone and get buying advice about one of our products. View our products in store and get a demonstration.
Please contact our Customer Support team on 01200 404404
Our colleagues in our stores are offering you this service as a way to give you personalised buying advice on our products. In the same way as if you visited us in a store or called us on the telephone we expect our colleagues to be treated with respect. Inappropriate and abusive behaviour will not be tolerated and may result in the termination of your call and reporting to law enforcement where appropriate or required by law. Unauthorised recordings of this service are not permitted.
These terms and conditions are in addition to our privacy policy.