Payment Options - FAQs
Yes, where you have opted to not pay for your order in full, all orders whether instock or Made to Order; will require a minimum deposit to be made.
Before delivery can be made however; all deposit must be paid for in full. Our Logistics team will discuss your balance when arranging your home delivery date.
Orders placed with Debit / Credit Card or Paypal
When an Order is not paid for in full when placed, you must pay an agreed deposit.
The minimum agreed deposit equates to 50% of the total Order value.
Orders placed with Arranged Finance
Financed orders must have a minimum deposit of 20%.
When paying a deposit relating to a financed order, the card must be associated with the applicant’s bank account used for the direct debits to be withdrawn from; or a credit card in the applicants name.
To place an Order through our website you may select 1 of the following;
- Debit / Credit Card - we accept Visa & Mastercard at present, please note we do not accept AMEX.
- Finance - you are able to finance you order through our lender Novuna. A range of terms and rates are available including Interest Free Credit options and Buy Now Pay Later alongside traditional Interest Bearing products.
- Paypal - by choosing PayPal at checkout, you can skip entering your card info each time you make a purchase allowing to manage your money across multiple cards in your Paypal Wallet.
Under Government Guidelines if you are disabled or you have a long-term illness, you will not be charged VAT on products designed or adapted for disability.
Some disability products such as Sherborne Lift & Tilt Risers are VAT exempt on production of certain documents.
It is your responsibility to ensure you qualify as no prices can be amended after the goods have been ordered.